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Help & support
Answers from the same FAQ service used by the mobile application.
Need more help?
Contact our support team through your account for order-specific assistance.
Sign in to get supportFrequently asked questions
Are the products suitable for all age groups?
Different products are designed for different age groups and health needs. Please check the product description before use.
Can I become an Ayurtirth Franchise Partner?
Yes. Apply through the Franchise Registration option in the Ayurtirth App. After receiving your application, our team will contact you regarding the next steps.
Can I earn rewards on purchases?
Yes. Earn AyurCoins on eligible purchases. Your AyurCoins will be added to your AyurCoin Section and can be used when purchasing products through the Ayurtirth App.
Can I return or exchange products?
Returns and exchanges are subject to Ayurtirth's Return & Refund Policy. Please refer to the policy section in the app.
How long does delivery take?
Delivery timelines depend on your location and product availability. Estimated delivery time will be shown during checkout.
What are the delivery charges?
Delivery charges may vary based on location, order value, and ongoing offers. Enjoy free delivery on orders above ₹499. A ₹50 delivery charge applies to orders below ₹499.
How can I track my order?
Go to My Orders → View Details to see your order status and tracking history.
What payment methods are available?
Currently, you can pay using UPI or Cash on Delivery (COD) while placing your order
Do I need a prescription to purchase products?
No. Most Ayurvedic wellness products available on Ayurtirth can be purchased without a prescription. If you would like professional guidance, you can consult an Ayurvedic expert through the Ayurtirth App. Simply go to the Consult section, book an appointment, and receive personalized recommendations based on your needs.
How do I find the nearest Ayurtirth Franchise Store?
Simply add your complete address while signing up or update it later from your profile. Once your address is set, the Ayurtirth App will automatically suggest the nearest Ayurtirth Franchise Stores based on your location.
Can I buy products from a nearby Ayurtirth Franchise Store?
Yes. During checkout, select Collect from Franchise Store instead of courier delivery. Place your order online and pick it up from your selected Ayurtirth Franchise Store at your convenience.
What types of products are available on Ayurtirth?
Ayurtirth offers a wide range of Ayurvedic products including health supplements, personal care products, herbal juices, powders, wellness products, immunity boosters, skin care, hair care, and more.
What is Ayurtirth?
Ayurtirth is an Ayurvedic wellness platform where you can purchase authentic Ayurvedic products online through the app or directly from authorized Ayurtirth Franchise Stores.
